Custom Picture Framing Specialist

3 weeks ago


Shakopee, Minnesota, United States Michaels Full time
Job Summary

We are seeking a skilled Custom Picture Framing Specialist to join our team at Michaels. As a key member of our store team, you will be responsible for providing exceptional customer service while creating custom framing solutions for our customers.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
  • Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
  • Complete framing orders with a high degree of quality and on time
  • Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
  • Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
  • Follow Standard Operating Procedures (SOPs) and Company programs
  • Support shrink and safety programs
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Operate cash register and execute cash handling to standards
  • Acknowledge customers, help locate product and provide solutions
  • Assist with Omni channel processes
Requirements
  • Basic computer skills and basic measuring skills
  • Ability to operate the framing equipment and glass cutter
Preferred Qualifications
  • Retail experience
  • Experience selling products and/or services to customers
Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings



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