Public Safety Compliance Specialist

5 days ago

Raleigh, North Carolina, United States Wake Technical Community College Full time
Job Summary

This role provides technical support to the Public Safety Education and Training Team with a focus on the Public Safety Simulation Complex at Wake Tech East. The successful candidate will assist in expanding non-degree offerings in Public Safety.

Key Responsibilities

* Provides clerical, administrative, and technical assistance, including scheduling, preparing, and routing assigned paperwork
* Handles tasks such as mail distribution, routine repair of office equipment, mailings, ordering non-clinical supplies, and file maintenance
* Assists and works closely with the college and campus divisions to ensure division and departmental guidelines are met and all forms are submitted as required, including travel forms, reports, and contracts
* Enters, verifies, and updates students' information in the Colleague student system and registers students for classes
* Processes and verifies all class paperwork, such as registration forms, enrollment reports, memos, and instructors' contracts, is complete for each section
* Prepares, evaluates, and submits end of class paperwork in accordance with Continuing Education Registrar's deadlines, including end of semester grades and reports are completed
* Verifies student hours and total class hours
* Manages discount codes for eligible students
* Verifies students are reported that meet membership requirements as specified in the college's Accountability Credibility Plan and the North Carolina Community College State Board Code
* Reviews class packets to ensure information is correct
* Maintains oversight of the records room
* Reviews, creates, and updates course copy process from courses listed in the NC Community College System Combine Course library and builds course sections in the college's student information system
* Prepares instructor contracts, contract changes, and monthly payroll for departments within the division
* Assists as a liaison for public safety education and training team to the public to provide general information, including answering the telephone and providing information to callers
* Assists in assessing and amending workflow procedures
* Supports with review of annual files and multiple accreditation compliance
* Assists with audit reports
* Assists with the implementation of pertinent codes, rules, and policies
* Handles student inquiries, especially providing technical assistance to students with Blackboard or other systems
* Works closely with the Public Safety Education and Training Team and East Wake Campus Team to ensure regular and timely communication within the division
* Assists faculty in preparing classroom materials
* Assists with planning various ceremonies and events
* Supports the Division in meeting accountability requirements for federal, regional, state, and local agencies
* Tracks, orders, and manages purchases for public safety training at East Wake as needed and maintains an inventory of office supplies and forms

Requirements

* Associate degree
* Two years full-time clerical or office experience
* Or an equivalent combination of education and experience

Preferred Qualifications

* Two years experience working with database applications

Wake Tech Values a Diverse Workforce

Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents, and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences and diversity of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and culture that we are building, and we care deeply about supporting each employee's professional growth.

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