Service Operations Coordinator
1 week ago
Key Responsibilities:
- Field internal and external customer inquiries to the Service Department
- Open work orders as directed by the Service Manager/Shop Foreman and maintain control until they are closed and invoiced
- Maintain the service library with current information under the direct supervision of the Service Manager
- Maintain Service Department filing and records
- Update customer profiles using equipment, hours, or other information from the customer work orders
- Maintain accessories and supplies and prepare replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Requirements:
- Bachelor's degree in a related field or equivalent experience
- Basic knowledge of accounting practices
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
Estimated Salary Range: $40,000 - $60,000 per year
About Us: Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits. We are an equal opportunity employer and a drug-free workplace.
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