Sales and Service Associate

4 days ago


Vernon Hills, Illinois, United States Massage Envy Full time

Join Our Team

We're seeking a skilled Front Desk Sales Associate to join our team at Massage Envy As a key member of our front desk staff, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Your Key Responsibilities

  • Welcome and greet guests warmly and professionally.
  • Manage front desk operations, including answering phone calls, scheduling appointments, and handling transactions.
  • Provide accurate information regarding services and products to guests.
  • Maintain a clean and organized front desk area.
  • Address and resolve guest inquiries and concerns promptly and effectively.
  • Assist in promoting membership options, retail products, and additional services.
  • Support the team in reaching sales and operational goals.

Your Requirements

  • A high school diploma or equivalent is required; further education in hospitality or business is a plus.
  • Previous experience in customer service or front desk roles is preferred.
  • Excellent communication and interpersonal skills are essential.
  • You must be able to multitask and manage a busy front desk efficiently.
  • Proficient in computer operations and basic software applications is necessary.
  • A positive attitude with a strong commitment to customer satisfaction is required.

Benefits

  • $15 - $16.50 per hour based on experience and availability.
  • Competitive medical, dental, and vision plans.
  • Paid time off.
  • Comprehensive 401K package.
  • 45% discount on products.
  • Employee referral bonuses.
  • Free monthly massage/skincare services.


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