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Master Technician

2 months ago

Brockton, Massachusetts, United States VIP Tires & Service Full time
Job Summary

The Flat Rate Technician is a key member of the VIP Tires & Service team, responsible for delivering exceptional customer experiences through effective diagnosis, repair, and maintenance of automotive systems. As a Master Technician, you will work closely with customers to understand their vehicle's needs and provide tailored solutions to ensure their satisfaction.

Key Responsibilities
  • Diagnose and repair complex automotive systems, including engine, transmission, suspension, and braking systems.
  • Ensure all work is performed in accordance with VIP quality standards and safety protocols.
  • Collaborate with colleagues to achieve team productivity goals and maintain a safe working environment.
  • Stay up-to-date with industry developments and advancements through ongoing training and certification.
  • Provide exceptional customer service, communicating effectively to educate customers about their vehicle's condition and recommended services.
Requirements
  • ASE certification in relevant areas (A1-A8)
  • Valid Service Work Order initiation and completion
  • Minimum 16-week average productivity based on position
  • Compliance with company safety, loss prevention, and customer service programs
What We Offer

VIP Tires & Service is committed to providing a supportive and challenging work environment that fosters growth and development. As a Master Technician, you will have access to ongoing training, competitive compensation, and opportunities for advancement.