Technical Specialist
4 weeks ago
We are seeking a highly skilled Technical Trainer to join our team at Dobbs Equipment. As a Technical Trainer, you will be responsible for providing technical support and training to our service technicians, ensuring they have the knowledge and skills needed to effectively service and repair our heavy equipment.
Key Responsibilities:
- Provide technical training and support to service technicians
- Develop and maintain technical documentation and training materials
- Collaborate with cross-functional teams to ensure consistent product support expectations
- Analyze product issues and provide support for parts, service, and sales
- Stay up-to-date with new machine training and certifications
Requirements:
- 5+ years of experience in product support areas within the construction/forestry industry
- Strong technical abilities across heavy equipment lines
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple projects
- Capstone certifications and ongoing training
Work Environment:
The Technical Trainer will work in a dynamic and fast-paced environment, collaborating with cross-functional teams to ensure consistent product support expectations. The ideal candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.
Physical Demands:
The Technical Trainer will be required to work in a office environment, with occasional travel to training locations. The ideal candidate will be able to lift or carry loads greater than 50 lbs, and have the ability to use full range of motion for back, arms, hands, and fingers.
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