Technical Account Manager
2 weeks ago
The Technical Account Manager plays a crucial role in establishing and maintaining long-term relationships with assigned accounts, aligning Ansys' solutions with clients' key business initiatives. This position requires a deep understanding of customer technical requirements and the ability to map them to Ansys solutions in an industry vertical.
Key Responsibilities- Establish a sustainable relationship with assigned accounts by aligning Ansys' solutions with clients' key business initiatives.
- Work collaboratively with the Enterprise Account Manager to identify strategic long-term and short-term technical activities worldwide to achieve overall sales goals with customer agreement.
- Procure required resources worldwide from Regional Technical, Training, and Consulting teams to execute activities.
- Review all technical support activities and work with local support managers to ensure follow-up and coaching for technical staff to meet quality goals.
- Ensure a close connection between the team and Ansys Development for effective response to all defects and enhancement requests.
- Support account-based marketing strategy to drive technology proliferation campaigns, including adoption and deployment.
- Participate and contribute to field-factory interlock on Ansys product enhancement and competitive solution positioning.
- Lead opportunity qualification and drive technical campaigns for complex engagements, advise on market sizing initiatives.
- Lead account-based marketing strategy, drive technology deployment, and adoption, including partner solutions.
- BS or MS or PhD in Aerospace Engineering or related field.
- Required minimum years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3.
- Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
- Demonstrated understanding of System Engineering, Model-Based System Engineering, and Mission engineering analysis.
- Demonstrated understanding of Ansys products, technology, and how these tools are used in aerospace and defense.
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
- Strong organizational and time management skills, possesses a sense of urgency.
- Project a professional image and demonstrates business acumen, driven to succeed.
- Ability to travel domestically up to 50% of time.
- Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites.
- Preferred education and years of professional experience in an engineering software environment: BS+12, MS+10, or PhD+7.
- 4 years of experience in project engineering, systems engineering, application engineering, or consulting services type.
- Ability to interact effectively with senior business managers and C-level executives.
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following recent awards: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
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