Restaurant Team Lead
7 days ago
Welcome to Wingstop, a leading quick-service restaurant chain in Northeast Ohio. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development.
Salary & Benefits
We offer a competitive salary range of $13.00 - $18.00 per hour, plus benefits including health insurance, profit sharing, and free meals.
Job Description
In this role as a Restaurant Shift Leader, you will be responsible for ensuring the smooth operation of our restaurant during your shift. This includes supervising team members, maintaining high-quality food preparation and presentation, and delivering exceptional customer service.
Key Responsibilities:
- Team Leadership: Supervise and direct team members to ensure they perform their duties effectively and efficiently.
- Customer Service: Deliver excellent customer service by greeting guests, taking orders, and resolving customer issues promptly and professionally.
- Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure it meets quality and safety standards.
- Shift Management: Maintain an organized and clean restaurant environment throughout the shift.
Requirements & Qualifications:
- Food Handler Certification required.
- Previous experience in a fast-food or restaurant environment is preferred.
- Excellent customer service skills.
- Ability to work in a fast-paced, high-pressure environment.
- Strong leadership and communication skills.
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