Sales Associate

4 weeks ago


Camarillo, California, United States pacsun Full time
About the Role

The Sales Associate is a key member of our Pacsun team, responsible for delivering an exceptional customer experience and driving sales through passion for product, brands, fashion, and trends. As a Sales Associate, you will be the face of our brand, showcasing our exclusive collection of relevant brands and styles to a community of inspired youth.

Key Responsibilities
  • Deliver an engaging, positive, and authentic customer experience with all customers
  • Focus on full-price selling while maintaining awareness of product value and promotions
  • Handle customer situations in compliance with policy and procedures, attempting to 'solve for yes' and partnering with leadership when dealing with escalated issues
  • Complete all assigned tasks in a timely and efficient manner
  • Execute all visual directives and maintain visual standards set by the company and as directed by the management team
  • Support high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience
  • Uphold and comply with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide, and the Safety Program
  • Comply with all Loss Prevention policies and communicate violations directly to the leadership team or via the Silent Witness Hotline
  • Share feedback from customers with the leadership team to improve the overall customer experience
Requirements
  • Passion for product, brands, fashion, and trends
  • High School Diploma or equivalent preferred
  • Effective written, verbal, and presentation skills
  • Strong communications skills
  • Excellent time management skills
  • Proficient in math and possesses strong computer skills
Benefits
  • Generous associate discount of 30-50% off merchandise online and in-stores
  • Immediate 100% vested 401K contributions and employer match
  • Calm Premium access for all employees
  • Employee perks throughout the year

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