Case Manager

3 weeks ago

Tampa, Florida, United States The WorkForce Group Full time
Job Title: Case Worker

Job Summary:

The Case Worker will play a critical role in providing direct assistance and support services to individuals and families impacted by disasters. This position requires a strong ability to work collaboratively with local agencies, shelters, and disaster response teams to help disaster survivors rebuild their lives.

Key Responsibilities:
  • Conduct outreach to identify disaster survivors in need of assistance and services.
  • Provide case management services, including intake assessments, service planning, and linking survivors with critical resources such as housing, food, medical care, and mental health services.
  • Offer compassionate support and information to disaster survivors, helping them navigate relief and recovery programs.
  • Collaborate with local and national agencies to secure additional resources and referrals for clients.
  • Assist clients in completing applications for disaster assistance, emergency relief funds, and other recovery programs.
  • Track and monitor client progress, ensuring follow-up and case closure when appropriate.
  • Develop and maintain detailed case files, documenting all services provided per agency policies and relevant regulations.
  • Advocate for survivors' needs by coordinating with local service providers, relief organizations, and government agencies.
  • Participate in outreach events, community meetings, and disaster response activities to raise awareness of available resources and services.
  • Provide culturally sensitive and trauma-informed care to a diverse population of survivors, including those with language barriers or special needs.
  • Work with the response team to identify service gaps and make recommendations for program improvements.
Requirements:
  • Minimum of 2-3 years of experience in case management, outreach, or human services.
  • Bachelor's degree in social work, human services, or a related field preferred, or equivalent experience.
  • Experience working with vulnerable populations, especially those affected by trauma, disaster, or displacement.
  • Strong communication and interpersonal skills, with the ability to build trust with individuals and families in crisis.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of disaster relief systems and resources, including FEMA, Red Cross, and local aid organizations.
  • Ability to work independently in the field and manage a varied caseload in dynamic environments.
  • Willingness to travel to disaster sites and work extended hours, including weekends, as needed.
About Us:

The Workforce Group (WFG) is a Great Place to Work-Certified company. We are a team of dedicated professionals who pull together to meet the needs of communities, partnering with federal, state, and local governments. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

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