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Customer Service Representative

2 months ago

Elkhorn, Wisconsin, United States The Royal Group Full time
Customer Service Representative Job Description

We are seeking a highly skilled Customer Service Representative to join our team at The Royal Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Take and process customer orders in a timely and accurate manner
  • Address customer inquiries and complaints in a professional and courteous manner
  • Work closely with designers, sales team, and production team to ensure seamless order fulfillment
  • Process billing and maintain accurate customer records
  • Coordinate with internal teams to resolve customer issues and concerns

Requirements:

  • 2+ years of related customer service experience
  • High school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About The Royal Group:

The Royal Group is a leading provider of value-added solutions to demanding customers. We are committed to providing exceptional customer service and support to our clients. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.