Retail Associate
1 week ago
JOB SUMMARY:
Under the guidance of the Department Manager, the Retail Associate is tasked with delivering outstanding customer service, efficiently handling transactions, managing the cash register, restocking merchandise, maintaining cleanliness, and safeguarding company assets.
Roles within the Retail Associate position include:
- Bakery Associate
- Deli Cheese Specialist
- Checkout Operator
- Deli Frozen Foods Associate
- Grocery Stocker
- Meat Department Associate
- Meat Service Expert
- Night Shift Crew Member
- Produce Specialist
- Restaurant Service Associate
- Seafood Specialist
- Utilities Associate
KEY RESPONSIBILITIES:
- Delivering exceptional customer service
- Assisting customers at checkout
- Engaging in various store departments
- Ensuring proper product display and rotation
- Receiving deliveries and organizing stock
- Supporting replenishment efforts across departments
- Performing cleaning and maintenance duties
- Utilizing backroom equipment
- Carrying out additional assigned tasks
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:
Experience: At least six months in a retail setting.
Preferred Skills:
- Ability to adhere to customer service protocols
- Proven customer service capabilities
- Effective interaction with customers and colleagues
- Strong multitasking skills
SKILLS:
Excellent communication skills, problem-solving capabilities, bilingual proficiency in English/Spanish is advantageous.
PHYSICAL REQUIREMENTS:
STANDING: Required throughout the work shift
WALKING: Frequently necessary
SITTING: Rarely required
CLIMBING: Occasionally needed
BENDING: Frequently necessary
KNEELING: Rarely required
LIFTING:
- Under 10 lbs. - Continuously
- 11 to 25 lbs. - Continuously
- 26 to 40 lbs. - Frequently
- 41 to 55 lbs. - Occasionally
- Over 55 lbs. - Rarely
CARRYING:
- Under 10 lbs. - Continuously
- 11 to 25 lbs. - Continuously
- 26 to 40 lbs. - Occasionally
- 41 to 55 lbs. - Occasionally
- Over 55 lbs. - Rarely
BALANCING: Rarely required
PULLING: Continuously necessary
PUSHING: Continuously necessary
CROUCHING: Occasionally required
STOOPING: Occasionally required
REACHING: Occasionally, Frequently, Continuously
CRAWLING: Rarely required
TWISTING: Continuously necessary
EYE, HAND, FOOT COORDINATION: Operating controls
MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS: Cash register, calculator, anti-fatigue mat
WORKING ENVIRONMENT: 100% indoors
HAND COORDINATION: Right hand, left hand, both hands, major hand, fine manipulation, gross manipulation, simple grasping, power grip
Additional responsibilities may be assigned within this role, and the job description is subject to change based on business needs. This document does not establish an employment contract.
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