Customer Service Ambassador

3 weeks ago


Cleveland, Ohio, United States Planet Fitness - Full time
Job Overview

As a Customer Service Ambassador at Planet Fitness, you will play a vital role in creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests. This is an exciting opportunity for someone who is passionate about fitness and health, and wants to make a difference in the lives of others.

Key Responsibilities:
  • Greet members, prospective members, and guests with a smile, and provide them with a superior level of customer service.
  • Handle all front desk related activities, including answering phones, checking members into the system, and taking prospective members on tours.
  • Facilitate needed updates to members' accounts, and respond to their questions and concerns in a timely and professional manner.

Requirements:
  • A passion for fitness and health.
  • Basic computer proficiency.
  • Customer service background preferred.

Benefits:
  • Free black card membership.
  • Mentorship opportunities.
  • Ongoing leadership training.

Estimated Salary: $40,000 - $60,000 per year

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