Client Care Specialist

3 days ago


Ardmore Park, Pennsylvania, United States Massage Envy Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. The successful candidate will provide exceptional customer service, promote the value of Total Body Care, and help clients achieve their wellness goals.

Key Responsibilities
  • Provide exceptional customer service and ensure every client feels valued and understood.
  • Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, booking appointments, and encouraging homecare retail purchases.
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
Why Work with Us?
  • We offer a supportive community that celebrates individuality and shares knowledge.
  • Trained leadership invests in your success and recognizes outstanding performance through award programs.
  • We have a comprehensive benefits package, including competitive base pay, bonuses, commissions, healthcare, matching 401(k), paid time off, and more.

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