Banking Associate

3 weeks ago


Ellsworth, United States First National Lincoln Full time
Job Summary

We are seeking a highly motivated and customer-focused Banking Associate to join our team at First National Lincoln. As a key member of our branch team, you will be responsible for providing exceptional customer service, selling bank products and services, and meeting branch goals.

Key Responsibilities
  • Customer Service: Provide high-quality service to customers, responding to their needs and resolving issues in a timely and professional manner.
  • Sales and Referrals: Sell bank products and services, and make referrals to other bank personnel to meet branch goals.
  • Transaction Processing: Accurately process customer banking transactions, following bank policies and procedures.
  • Account Maintenance: Maintain a basic understanding of account title structures, loan, investment, and merchant products, and refer customers to appropriate Bank personnel.
  • Error Resolution: Investigate and correct errors reported by customers, and work with management to report unusual account activity.
  • Branch Operations: Open deposit accounts, maintain the safe deposit box system, and accept requests to wire funds.
Requirements
  • Education: High School degree or GED.
  • Experience: Direct customer contact experience and sales and computer experience are desirable.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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