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GUCCI Sales Team Leader

2 months ago

Short Hills, New Jersey, United States Gucci America Full time

GUCCI Sales Team Leader

As a pivotal member of the GUCCI team, you will be at the forefront of our mission to redefine luxury retail. This role is designed for individuals who possess a passion for fashion and a commitment to delivering exceptional customer experiences.

Role Overview

In the capacity of Sales Team Leader, you will guide and motivate a team of Client Advisors, ensuring they excel in providing unparalleled service to our clientele. Your leadership will be instrumental in fostering a culture of excellence and engagement within the team.

Key Responsibilities

  • Team Leadership: Actively engage with your team on the sales floor, offering real-time coaching and support to enhance performance and achieve sales targets.
  • Client Engagement: Inspire your team to cultivate meaningful relationships with clients, focusing on delivering a superior shopping experience.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and developing tailored action plans for growth.
  • Operational Excellence: Collaborate with cross-functional teams to ensure adherence to company policies and operational standards.

Client-Centric Approach

Lead your team in executing a hospitality-driven approach to client interactions, ensuring that every client feels valued and appreciated. Utilize clienteling tools to build and maintain a robust client database, driving loyalty and repeat business.

Product Knowledge and Merchandising

Work closely with the Store Director and merchandising teams to optimize product presentation and availability, ensuring that your team is well-versed in product offerings and market trends.

Qualifications

We seek candidates with a minimum of 2-4 years of experience in retail management, preferably within the luxury sector. A Bachelor’s degree in a relevant field is advantageous. Strong analytical skills, excellent communication abilities, and a genuine passion for the fashion industry are essential.

Join Our Team

At GUCCI, we are committed to fostering a diverse and inclusive workplace. We value creativity, innovation, and the unique contributions of each team member. If you are ready to take on a leadership role in a dynamic environment, we encourage you to explore this opportunity.