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Social Media and Marketing Support Associate

2 months ago

Acworth, Georgia, United States Spotonlending Full time

Marketing and Customer Relationship Assistant at Spot ON Lending

Position Overview

We are seeking a part-time Marketing and Customer Relationship Assistant to enhance our marketing efforts and foster client engagement. This role involves preparing, assessing, and scheduling social media content while managing inquiries generated from these posts. The ideal candidate will also handle phone communications related to our online marketing initiatives.

Key Responsibilities

  • Coordinate and manage the appointment calendar for marketing inquiries.
  • Prepare presentation materials for scheduled meetings.
  • Update and oversee all marketing campaigns, ensuring they align with our business objectives.
  • Maintain and refresh our website content.
  • Engage with clients to provide or request information as needed.
  • Conduct evaluations of inquiries to determine suitability for scheduling appointments with real estate agents and loan officers.
  • Compile monthly reports detailing the performance of marketing programs and channels.
  • Stay informed about various loan marketing strategies, real estate marketing, and financial services.
  • Develop and maintain accurate account records.
  • Explore customer needs and present successful marketing programs.
  • Assist in building referral networks and suggest alternative marketing channels.
  • Ensure compliance with relevant laws and regulations in all marketing activities.

Qualifications

Skills

  • Strong work ethic and commitment to fulfilling job responsibilities.
  • Familiarity with computers and various social media platforms.
  • Understanding of direct and indirect marketing strategies, particularly in real estate and lending.
  • Excellent communication and interpersonal skills.
  • Customer satisfaction focus with sales aptitude.
  • Able to thrive in a goal-oriented environment.
  • A degree in finance, economics, or a related field is advantageous but not mandatory.

Experience

Prior experience is beneficial but not essential.

This position is classified as an internship.