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Facilities Service Manager

1 week ago

Jonesboro, Arkansas, United States ABCO Facility Maintenance Full time
About the Company

ABCO Facility Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7.

We pride ourselves on providing exceptional service to our clients, and we are looking for a skilled Remote Account Manager to help us continue to deliver high-quality results.

Job Description

The Remote Account Manager will play a pivotal role in building and maintaining strong relationships with key retail and facility service accounts.

This position requires strong communication and decision-making skills, a deep understanding of customer needs, and the ability to collaborate across teams to ensure client satisfaction.

The ideal candidate will have experience working with and/or managing facility services or maintenance and retail management, with a proven track record of building and maintaining strong relationships with key accounts.

Responsibilities

  • Client Relationship Management:

    The Remote Account Manager will be responsible for developing and implementing strategies to grow and maintain existing accounts, as well as identifying new business opportunities.

  • Account Oversight & Strategy:

    This individual will work closely with internal stakeholders to develop and implement account-level strategies, ensuring that client needs are met and exceeded.

  • Operational Support:

    The Remote Account Manager will provide operational support to ensure seamless execution of account-related tasks and projects.

Requirements:

To be successful in this role, the ideal candidate will possess:

  • A minimum of 5 years of account management experience, with a minimum of 5 years in a retail general management role.

  • Previous experience in managing accounts within the facility maintenance or construction industries is a plus.

  • A stable employment record, with at least 5 years spent with one company (no job-hopping).

  • Leadership experience – a leader not a follower.

  • Strong initiative and interpersonal communication skills.

  • Excellent problem-solving and conflict resolution abilities.

  • Tech-savvy, with proficiency in using computers, phones, and other systems.

  • Ability to work independently with minimal supervision.

  • Strong organizational and multitasking skills.

  • Facility maintenance or construction industry experience is preferred.