Eye Care Specialist
3 weeks ago
We are seeking a highly skilled and motivated Eye Care Specialist to join our team at EssilorLuxottica. As an Eye Care Specialist, you will be responsible for delivering exceptional patient care and providing a personalized experience for our customers.
Key Responsibilities
Greet customers in a friendly and courteous manner, ensuring a positive first impression
Explain all required paperwork, tests, products, and services to patients
Review prescriptions and patient information carefully, identifying special needs and consulting with Optician, Managing Doctor, or Retail Management as necessary
Show patience and courtesy to indecisive or difficult customers and patients
Perform work accurately and thoroughly despite time pressure and customer volume
Requirements
High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem-solving ability
Familiarity with cash register, computers, and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise
Preferred Qualifications
Previous experience in customer service, retail, and/or optical
Strong interpersonal skills
What We Offer
Competitive pay and bonus structure
Comprehensive benefits package, including health care, retirement savings, and paid time off/vacation
Opportunities for career growth and professional development
A dynamic and supportive work environment
EssilorLuxottica is an Equal Opportunity Employer
We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.
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