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Warehouse Instructional Lead

2 months ago

Durant, Oklahoma, United States WebstaurantStore Full time

Job Summary

WebstaurantStore is a leading distributor of food service equipment and supplies, offering a wide range of products to customers across the country. As a Training Specialist, you will play a critical role in ensuring that our warehouse staff have the knowledge and skills they need to excel in their roles.

Key Responsibilities

  • Develop and deliver training programs to new hires and existing staff to enhance knowledge and skills, reduce errors, and improve productivity.
  • Work closely with Team Leads, Quality Assurance Specialists, and Leadership to identify training needs and develop strategies to address them.
  • Provide coaching and feedback to staff to help them improve their performance and achieve operational excellence.
  • Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes to enhance efficiency and quality.
  • Maintain accurate records of training programs, participant progress, and evaluation results.
  • Stay up-to-date with industry trends and best practices to ensure that our training programs are current and effective.

Requirements

  • Proficiency with MS Office (Outlook, Word, Excel, PowerPoint)
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple assignments and deadlines in a fast-paced environment
  • Strong customer service-oriented attitude and demonstrated desire to exceed expectations
  • Ability to work off-shift as required to respond to urgent needs

Working Conditions

  • Must be comfortable with heights up to [insert height]
  • Must be able to push and pull up to [insert weight]
  • Must be able to lift and carry up to [insert weight]
  • Must be able to constantly bend, squat, reach, climb, and stand throughout shift
  • Must be able to work in a variety of temperatures in the facility

Education and Experience

  • Bachelor's degree in a related field (e.g. education, training and development, business)
  • Minimum 2 years of experience in training and development, preferably in a warehouse or manufacturing environment

Language

English (required)