Client Service Ambassador
3 days ago
A challenging opportunity has arisen for a highly motivated Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will be responsible for providing exceptional client service, coordinating the care of clients and pets, and driving the flow of clients through the hospital.
The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering great customer service. If you are a self-motivated individual with a proven track record of success in a fast-paced environment, we encourage you to apply for this exciting role.
Responsibilities:
- Provide professional, efficient, and exceptional service to clients and their pets
- Coordinate the care of clients and pets, including completing required documentation and entering pet information into the computer
- Assist incoming and outgoing clients, providing all necessary instructions, information, and invoices
- Manage finances, maintaining accurate balances and utilizing proper opening and closing procedures
Requirements:
- High school diploma or equivalent preferred
- One year of related experience required, with customer service experience preferred
- Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred
Compensation:
We offer an estimated salary of $15-$23 per hour, based on experience and qualifications. In addition to competitive pay, our benefits package includes medical, dental, vision, basic life insurance, short- and long-term disability insurance, flexible spending accounts, commuter benefits, legal plan, health savings account, 401(k) with company match, paid time off and holidays, paid parental leave, student debt program, continuing education allowance, and free Optimum Wellness Plans for your pets.
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