Customer Service Representative

1 month ago


Charlotte, North Carolina, United States Fulenwider Enterprises Full time

Job Summary:

Fulenwider Enterprises is seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for interacting with customers via various channels, including phone, email, and online chat, to resolve their inquiries and concerns.

Key Responsibilities:

  • Provide timely and effective support to customers, addressing their questions and concerns in a professional and courteous manner.
  • Utilize knowledge of our products and services to provide accurate and helpful information to customers.
  • Collaborate with internal teams to resolve complex customer issues and ensure customer satisfaction.
  • Stay up-to-date with product knowledge and company policies to provide the best possible support to customers.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Fulenwider Enterprises is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.

Job ID: PI252098623



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