Assistant Manager

2 months ago


Oswego, United States Dunkin Full time

Job Summary:

We are seeking a highly organized and detail-oriented Assistant Manager to join our team at Dunkin'. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operations of our stores.

Key Responsibilities:

  • Assist the General Manager in scheduling and training new crew members to ensure a high level of customer satisfaction and employee engagement.
  • Collaborate with the management team to develop and implement strategies to improve store performance and customer experience.
  • Monitor and maintain accurate records of sales, inventory, and labor data to inform business decisions.
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in business administration or related field preferred.
  • Minimum 1-2 years of experience in a retail or food service environment, preferably in a management role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and customers.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

What We Offer:

At Dunkin', we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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