Patient Enrollment Professional
4 weeks ago
We are a people-centric organization that fosters a collaborative environment where talents are valued and achievements are celebrated. Our goal is to encourage individuals to take control of their care by allowing them to choose who provides their services and where.
Job Description:
This full-time position is based in New York and is ideal for someone compassionate, articulate, and detail-oriented. As the Registration Specialist, you will play a crucial role in guiding individuals through the enrollment process, ensuring they understand their program, and providing ongoing support in self-directed services. Key responsibilities include:
- Following up on referrals for participant-directed services
- Assisting individuals and employers in completing necessary documentation for program enrollment
- Educating participants on how to interact with the fiscal intermediary, including timesheet completion and provider enrollment
- Identifying and resolving barriers to timely enrollment and ensuring the process is smooth and efficient
- Collaborating with Case Managers and service providers to ensure timely approval and authorization of services
Key Requirements:
- Fluent in English and an additional language (Spanish, Arabic, Chinese, Italian, French, etc.)
- Excellent verbal and written communication skills and strong customer service experience
- Proficiency in Microsoft Office, CRM systems, and web-based applications
Benefits:
- Atrium Care Package available, upon eligibility (Including healthcare plans, discount programs, and paid time off)
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