AI Expert and RAG Engineer

4 days ago


Palo Alto, California, United States Slack Full time

At Salesforce, we strive to improve the state of our world through innovative technologies. Our team is dedicated to crafting cutting-edge solutions that drive Equality in our communities and workplaces.

We are seeking a highly skilled AI Expert and RAG Engineer to join our team. In this role, you will have the opportunity to work on developing robust and scalable RAG services that can be integrated with numerous applications, support thousands of tenants, and operate at scale in production.

As an AI Expert and RAG Engineer, your primary responsibilities will include:

  • Broadening your expertise in machine learning and software engineering, particularly in the development of traditional ML and generative AI solutions.
  • Collaborating with Product Managers, Designers, and Engineers to conceptualize and build new features for our large user base.
  • Leveraging your experience with functional or imperative programming languages, such as PHP, Python, Ruby, Go, C, Scala, or Java, to craft high-quality results and lead or contribute heavily to large multi-functional projects.
  • Mentoring other engineers, reviewing code, and improving engineering standards, tooling, and processes.
  • Designing and delivering scalable RAG services, driving system efficiencies through automation, and participating in periodic on-call rotations.

To succeed in this role, you should possess the following skills and qualifications:

  • No less than 8 years of experience with machine learning and software engineering.
  • A proven track record of putting machine learning models, generative AI, or other data-derived artifacts into production at scale, especially for text-based applications.
  • Familiarity with common ML frameworks like pytorch, Keras, XGBoost, Tensorflow, or Scikit-learn.
  • An analytical and data-driven approach, with the ability to measure success with complicated ML/AI products.
  • Strong communication skills and the ability to explain sophisticated technical concepts to designers, support, and other specialists.
  • Experience with search technologies like Elasticsearch and Solr.
  • A bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, or a related field, or equivalent training, fellowship, or work experience.

We offer a competitive salary range of $165,600 to $372,900 per year, depending on factors such as location, level, job-related knowledge, skills, and experience. This position is eligible for incentive compensation, equity, and benefits, which can be found at https://www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.



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