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Customer Experience Specialist

2 months ago


Georgetown, Texas, United States Ryan Connor - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.

Responsibilities:

  • Customer Relationship Building: Forge lasting relationships with our clients, understanding their needs and preferences to deliver tailored solutions.
  • Insurance and Financial Services: Employ a customer-centric approach to guide clients through our comprehensive insurance and financial services options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing our products and services to meet diverse client needs.

Benefits:

  • Competitive Compensation: Enjoy a competitive hourly pay plus commission/bonus structure.
  • Professional Development: Receive training and support to enhance your skills and advance your career.
  • Flexible Work Arrangements: Enjoy flexible hours and a dynamic work environment.
  • Opportunities for Advancement: Explore opportunities for career growth and advancement within our agency.

Requirements:

  • Marketing and Sales: Demonstrate a genuine interest in marketing products and services that align with client needs and preferences.
  • Communication Skills: Possess exceptional communication skills across all channels, including written, verbal, and attentive listening.
  • Problem-Solving: Exhibit proactive problem-solving abilities, ensuring swift resolutions for client inquiries.
  • Technical Skills: Demonstrate proficiency in learning and navigating computer functions efficiently.
  • Teamwork: Thrive in a dynamic team environment, collaborating with colleagues to achieve shared goals.

About Our Agency:

Ryan Connor - State Farm Agent is a trusted provider of insurance and financial services in Georgetown, TX. Our team is dedicated to helping individuals and families manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of products and services, including auto insurance, home insurance, life insurance, and retirement planning.