Full-Time Leader
2 weeks ago
Primary Purpose: To provide exceptional customer service and drive sales growth in the outlet store by leveraging retail expertise and building strong relationships with customers and team members.
Key Responsibilities:- Partner with the Store Manager to develop business-driving initiatives that attract new customers and build repeat business.
- Communicate and achieve store productivity targets, including sales per hour, ADT, UPT, and capture rate.
- Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
- Model and supervise the selling environment, providing consistent coaching on sales training and customer service.
- Achieve personal sales goals and educate the team on sales plans, personal sales goals, and store statistics.
- Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
- Foster a team environment by creating a fun, competitive, and inviting atmosphere.
- Understand and communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
- Ensure brand and operating standards are met to support brand consistency.
- Ensure store presentation standards are achieved and maintained.
- Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
- Accurately process all POS transactions and inventory functions, such as transfers, receiving, FedEx shipments, repairs, and damages, to maintain inventory integrity.
- Adhere to Kate Spade loss prevention policies and operational procedures.
Requirements:
- Strong written and verbal communication skills.
- Detail-oriented.
- Proactive ability to multitask and prioritize.
Preferred Qualifications:
- Minimum 2-3 years' experience in luxury goods or a comparable retail environment.
- Prior luxury goods experience preferred.
Physical Requirements:
- Available to work store schedule, as needed, including evenings and weekends.
- Standing for extended periods of time.
- Able to safely lift boxes up to 40 pounds.
- Comfortable climbing ladders.
Tapestry, Inc. is an equal opportunity and affirmative action employer.
Americans with Disabilities Act (ADA): Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs.
Visit Kate Spade at www.katespade.com
BASE PAY RANGE TO Click Here - U.S Kate Spade Store Compensation & Benefits
Req ID: 112141
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