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Insurance Eligibility Specialist

2 months ago

Kansas City, Kansas, United States Providence Medical Center Full time

Position Overview:

Providence Medical Center is seeking an Insurance Verifier/Financial Counselor to enhance our dedicated team.

As a member of our esteemed healthcare facility, you will contribute to our mission of delivering exceptional care and support to our community. Providence Medical Center is recognized for its comprehensive medical services, including advanced cardiovascular care, critical care, and emergency services.

Key Responsibilities:

  • Assess patient financial obligations based on insurance benefits and inform patients of their responsibilities prior to scheduled procedures.
  • Ensure collection arrangements are established before elective services are provided.
  • Verify insurance eligibility and benefits for urgent admissions and procedures, ensuring clear communication of patient responsibilities.
  • Accurately gather and update patient demographic and insurance information.
  • Assist patients in arranging for their financial responsibilities by discharge for urgent services.
  • Screen and refer patients for potential assistance programs and charity options as per facility policies.
  • Collaborate with Case Management to secure necessary Medicaid/Medical treatment authorizations.
  • Maintain effective communication skills across verbal, written, and telephone interactions.
  • Exhibit proficiency in mathematical skills.

Qualifications:

Education and Experience:

  • Familiarity with standard insurance companies and verification protocols.
  • Knowledge of authorization processes for various payers.
  • Ability to manage multiple tasks and prioritize effectively to meet deadlines.
  • Strong analytical and problem-solving capabilities.
  • Prior customer service experience is essential.
  • High school diploma or GED equivalent is required.

We are committed to fostering a diverse and inclusive workplace and encourage applicants from all backgrounds to apply.