Insurance Policy Expert

4 days ago


Forest Lake, Minnesota, United States State Farm Insurance Full time

About the Role

As an Insurance Policy Expert at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, handle billing and payment inquiries, and resolve customer issues in a professional and efficient manner.

About the Position

This is a full-time position that requires excellent communication skills, attention to detail, and the ability to work in a team environment. The ideal candidate will have a strong understanding of insurance policies and procedures, as well as experience working with customers in a fast-paced environment.

Key Responsibilities:

  • Assist customers with inquiries, complaints, and policy changes
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues in a professional and efficient manner

Estimated Salary: $45,000 - $60,000 per year



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