Client Service Representative
4 weeks ago
About the Role:
We are seeking a highly skilled Client Service Associate to join our team at Jackson Hewitt. As a Client Service Associate, you will be responsible for providing exceptional client experiences and providing essential support to our clients.
Key Responsibilities:
- Actively engage with clients to confirm appointments and follow up with past and potential clients.
- Distribute marketing materials and keep clients engaged during wait times.
- Provide support to clients in various stages of the tax interview process.
Requirements:
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Prior customer service or sales experience preferred, but not required.
What We Offer:
- Opportunities for advancement within the organization or as a tax professional.
- Free tax preparation training and PTIN registration.
- Free continuing tax education.
- Enrolled Agent materials and testing reimbursement.
- Discounted Friends and Family tax returns (terms apply).
Perks:
- Include all health or wellness benefits offered.
- Corporate discount program.
Why Join Our Team:
We welcome individuals from all backgrounds and experience levels to apply. If you are looking for a rewarding opportunity to learn new skills and make an impact, we encourage you to apply today.
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