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Customer Service Ambassador

2 months ago

Porterville, California, United States Isaac Martinez - State Farm Agent Full time
Job Overview

As a valued member of the Isaac Martinez - State Farm Agent team, you will play a crucial role in delivering exceptional customer service and driving business growth.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with clients, providing personalized support and guidance to meet their insurance needs.
  • Marketing and Sales: Collaborate with the agent to develop and execute marketing strategies, identify new business opportunities, and promote State Farm products and services.
  • Lead Generation and Conversion: Develop and implement effective lead generation tactics, schedule appointments, and convert leads into sales.
  • Team Collaboration: Work closely with the agent and other team members to achieve business objectives and provide exceptional customer service.
Requirements
  • Excellent Communication Skills: Possess strong written, verbal, and listening skills to effectively communicate with clients and team members.
  • Organizational and Time Management: Demonstrate strong organizational and time management skills to prioritize tasks, meet deadlines, and maintain a high level of productivity.
  • Self-Motivation and Adaptability: Be self-motivated, adaptable, and able to work in a fast-paced environment with changing priorities.
  • Customer Focus: Demonstrate a strong commitment to customer satisfaction and a willingness to go above and beyond to meet client needs.
  • Language Skills: Possess bilingual skills, with a preference for Spanish.
What We Offer
  • Flexible Work Arrangements: Enjoy flexible hours and a dynamic work environment that allows for work-life balance.
  • Professional Development: Receive valuable training and development opportunities to enhance your skills and advance your career.