Customer Service Representative

2 weeks ago


Bozeman, Montana, United States Rosauers Supermarkets Full time
The Opportunity

As a Checkout Specialist at Rosauers Supermarkets, you'll have the opportunity to turn routine transactions into positive interactions with every customer. You'll be the smiling face that makes every customer feel welcome and valued. With excellent interpersonal skills and attention to detail, you'll play a vital role in leaving customers with a lasting positive impression.

Responsibilities
  • Welcome and greet customers when entering or leaving the store
  • Answer customer questions, help them locate items, and provide recommendations
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag or wrap purchases to ensure safe transport
  • Handle merchandise returns and exchanges
What We Offer
  • A competitive hourly rate of $17.00 - $24.00 per hour
  • Health Care Plan (Medical, Dental, Vision, Prescription)
  • Retirement Plan (Pension, 401k + Company Match)
  • Paid Time Off (Vacation, Sick, Holidays)
  • Life Insurance (Basic, Voluntary, AD&D)
  • Life Flight Insurance
  • Pet Insurance Options
  • Employee Discounts
  • Scholarship Opportunities
  • Leadership Training
  • Employee Assistance Program


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