Brand Ambassador

2 weeks ago

Chevy Chase, Maryland, United States San Francisco Art Institute Full time
About This Position

A Brand Ambassador is a sales associate who drives business through expertise on a specific vendor line. This role represents the 'face of the brand' and is responsible for technical knowledge of product, product training and education for other SFA Associates, product feedback to the merchants and vendors, and advanced client and business development skills related to sales for the brand.

Key Responsibilities
  • Drive sales for the brand in a specific category
  • Develop and execute strategies to drive overall sales for the brand
  • Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals
  • Strategically develop plans in partnership with leadership to support overall Local Business Development Plan
  • Execute category strategies for the brand developed by the Brand Manager or GM
  • Demonstrate expertise in customer base by having knowledge of top customers
  • Coordinate special orders, reserves, and product movement between stores to deliver to customer requests
  • Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area
  • Coordinate department efforts to maximize special events and trunk show focus days
  • Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell
  • Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)
  • Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing, and customer requests to target future growth
  • Act as a liaison between department and vendor representatives
  • Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product
  • Act as a role model for Sales Associates by exhibiting the highest customer service standards
  • Ad hoc responsibilities as needed
About Your Career at SFA
  • Be a part of a team of disruptors focused on stores and redefining the luxury experience
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time Associates (including medical, vision, and dental)
  • An amazing Associate discount
Compensation

The starting hourly rate for this position is between [$ per hour]. Factors which may affect starting pay within this range may include market, skills, experience, and other qualifications of the successful candidate.

This position is eligible for commissions in accordance with the terms of the Company's plan.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital, and accident insurance).

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