Sales Associate

5 days ago

Boulder, Colorado, United States Discover Goodwill of Southern & Western Colorado Full time
Job Summary

The Retail Sales Associate is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries.

Sales Associates must help maintain a well-stocked and organized sales floor that meets company standards and be able to operate a point-of-sale cash register system to ensure quality of product and pricing is accurate at the time of purchase.

Key Responsibilities
  • Provide excellent customer service upholding company values.
  • Provide assistance to customers with questions, concerns, and purchases.
  • Provide accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product from racks, carts, or baskets, as well as putting away returned or unwanted items.
  • Provide a safe, clean, organized, and well-stocked sales floor and restrooms.
  • Follow all retail center policies and procedures.
  • Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
  • Cross-train in other departments or areas; act as a back-up for other areas as required.
Requirements
  • High school diploma or equivalent preferred.
  • One (1) year of retail sales or cash handling experience preferred.
  • Must be accurate with numbers and general calculations and understand the value of different coins and US currency.
  • Must be able to use basic math such as adding, subtracting, and multiplication.
  • Must be able to effectively communicate with customers, managers, supervisors, staff, and peers.
  • Must be able to operate a computer-based cash register and credit card machine.
  • Must be able to withstand prolonged standing, bending, and lifting up to eight (8) hours per day.
  • Ability to see color for accurate transactions.
  • Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements
  • Continuously (5-8 hours)
  • Frequently (3-4 hours)
  • Occasionally (1-2 hours)
  • Never
Lifting
  • Heavy: 45 lbs & over - Occasionally
  • Moderate: 15-44 lbs - Occasionally
  • Light: 14 lbs & under - Frequently
Carrying
  • Heavy: 45 lbs & over - Occasionally
  • Moderate: 15-44 lbs - Occasionally
  • Light: 14 lbs & under - Frequently
Pushing/Pulling
  • Frequently
Reaching
  • Above Shoulder - Frequently
  • At Shoulder - Frequently
  • Below Shoulder - Occasionally
Twisting
  • Frequently
Bending
  • Frequently
Kneeling/Crawling
  • Frequently
Squat
  • Frequently
Climbing
  • Use of legs only (stairs) - Occasionally
  • Use of arms & legs (ladders) - Occasionally
Hearing
  • Continuously
Vision
  • Visual, close - Frequently
  • Visual, distant - Occasionally
  • Visual, depth perception - Frequently
  • Visual, color vision – Continuously
Hands/Fingers
  • Simple grasping - Frequently
  • Fine Manipulation - Continuously
  • Repetitive Movements - Continuously
Walking
  • Frequently
Standing
  • Continuously
Sitting
  • Occasionally
Speaking
  • Continuously
Other
  • Qualifications
  • Behaviors
  • Required
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Motivations
  • Required
  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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