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Home Loan Assistant Professional

1 month ago

Indianapolis, Indiana, United States 1st Signature Lending Full time
About the Role

We are seeking a highly skilled and motivated Mortgage Sales Assistant to join our team at 1st Signature Lending. As an MSA, you will play a crucial role in helping clients achieve their homeownership goals by providing exceptional customer service and support throughout the loan process.

Key Responsibilities:

  • Establish and maintain strong relationships with clients through regular communication and follow-up calls
  • Identify and develop customer needs, providing personalized solutions to meet their financial goals
  • Collaborate with cross-functional teams to ensure seamless loan processing and timely closures
  • Provide prompt and friendly customer service, responding to client inquiries and resolving issues in a professional manner
  • Enter new client information into our system accurately and efficiently

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 6 months to 1 year of experience in sales, customer service, or a related field
  • Strong communication and interpersonal skills, with ability to build rapport with clients and colleagues
  • Excellent problem-solving and analytical skills, with attention to detail and accuracy
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines

What We Offer:

  • A competitive starting salary of $24,000 per year, with monthly bonus compensation
  • Paid personal days off after 90 days of employment
  • Health, dental, and vision insurance after 60 days of employment
  • HSA (Health Savings Account) with company contributions
  • Employee referral program

About Us:

At 1st Signature Lending, we pride ourselves on providing personal attention to each and every one of our clients, helping them navigate the home loan process from start to finish. With over a decade of responsible lending experience, we offer a unique blend of expertise and compassion that sets us apart from other lenders. If you're passionate about delivering exceptional customer service and driven to succeed in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity.