Customer Service Representative

6 days ago


East Tawas, Michigan, United States H&R Block Full time

Job Summary:

We are seeking a highly skilled and organized Customer Service Representative to join our team at H&R Block. As a Receptionist, you will play a vital role in ensuring that clients receive exceptional service and support.

About the Role:

The successful candidate will be responsible for answering phones and greeting clients in a friendly and personalized manner. You will also match clients with the best-suited tax professional for their needs, schedule appointments, and handle client departures ensuring all current and future needs are met.

Responsibilities:

  • Answer phones and greet clients in a friendly and personalized manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule appointments and ensure smooth day-to-day operations
  • Handle client departures and ensure all current and future needs are met

What We Offer:

H&R Block offers a competitive salary of $45,000 - $55,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, 401(k) matching, and paid time off.

Requirements:

To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. Previous customer service experience is preferred but not required.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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