Customer Service Representative
6 days ago
Job Summary:
We are seeking a highly skilled and organized Customer Service Representative to join our team at H&R Block. As a Receptionist, you will play a vital role in ensuring that clients receive exceptional service and support.
About the Role:
The successful candidate will be responsible for answering phones and greeting clients in a friendly and personalized manner. You will also match clients with the best-suited tax professional for their needs, schedule appointments, and handle client departures ensuring all current and future needs are met.
Responsibilities:
- Answer phones and greet clients in a friendly and personalized manner
- Match clients with the best-suited tax professional for their needs
- Schedule appointments and ensure smooth day-to-day operations
- Handle client departures and ensure all current and future needs are met
What We Offer:
H&R Block offers a competitive salary of $45,000 - $55,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, 401(k) matching, and paid time off.
Requirements:
To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. Previous customer service experience is preferred but not required.
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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