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Rail Control Center Operations Manager

2 months ago


New York, New York, United States Metropolitan Transportation Authority Full time
Job Summary

We are seeking a highly skilled and experienced individual to fill the role of Desk Superintendent, Rail Control Center. This position is responsible for directing various communications and daily operations of the Rail Control Center, utilizing advanced technology to achieve safe and timely service delivery.

Key Responsibilities
  • Direct the safe and timely implementation of operations of all scheduled NYCT General Orders, Signal Bulletins, and/or Special Operations within specified divisions.
  • Manage all incidents through the proper use of protocols, policies, and procedures.
  • Monitor, supervise, and evaluate the performance of Rail Control Center employees.
  • Act on behalf of the General Superintendent, Rail Control Center as required.
Requirements
  • High School Diploma or Equivalent and a minimum of eight (8) years of experience, of which five (5) years must have been in a managerial or supervisory capacity.
  • Strong knowledge of RTO policies and procedures pertaining to all operating titles and equipment within the division.
  • Ability to coordinate routine activities, unusual incidents, and emergency response performed by the Control Center.
  • Ability to understand General Signal Arrangement Prints, Third Rail Power Prints, and Emergency Ventilation Fan operations.
  • Excellent verbal and written communication skills.
  • Basic computer skills.
What We Offer

As a member of the Metropolitan Transportation Authority team, you will have the opportunity to work in a dynamic and fast-paced environment, contributing to the safe and efficient movement of millions of customers daily. We offer a competitive salary range, UTLO rate, and a comprehensive benefits package.