Customer Experience Specialist

7 days ago


Dunkirk, New York, United States PNC Bank Corp. Full time
Job Description

We are seeking a skilled Customer Experience Specialist - Financial Wellbeing to join our team at PNC Bank Corp. This role is perfect for individuals passionate about delivering exceptional customer experiences and improving financial wellbeing.

About the Role

The ideal candidate will be responsible for processing various customer interactions, educating customers on available alternatives, and increasing share of wallet. A unique opportunity to grow your skills and career in a dynamic environment.

Key Responsibilities
  1. Deliver exceptional customer experiences, focusing on improving financial wellbeing and creating loyalty.
  2. Process a variety of customer interactions, from initial contact to resolution.
  3. Educate customers on alternative financial solutions, emphasizing benefits, administrative tasks, education, and business-related opportunities.
Requirements and Qualifications
  • Demonstrated expertise in customer-facing roles with a focus on financial services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships.
  • Familiarity with financial products and services, including banking, investments, and credit.
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary range: $45,000 - $65,000 per year, based on location and experience.
  • Opportunities for professional growth and development within a dynamic organization.
  • A supportive team environment, promoting collaboration and open communication.
About Us

PNC Bank Corp. is a leading financial institution dedicated to delivering innovative banking solutions and exceptional customer service. We value diversity, equity, and inclusion, fostering a culture that promotes teamwork, respect, and empowerment.



  • Dunkirk, New York, United States PNC Bank Corp. Full time

    PNC Bank Corp. is seeking a Customer Experience Representative to deliver exceptional customer service and create loyalty while increasing share of wallet. The successful candidate will process various customer interactions, educate customers on available financial options, and provide guidance on personal finance management.">Salary: $45,000 - $60,000 per...


  • Dunkirk, New York, United States Crosby's Full time

    **Job Summary:**We are seeking a highly motivated Customer Experience Manager to join our team at Crosby's. As a Sales Associate, you will be responsible for providing exceptional customer service and supervision to ensure a smooth and welcoming store environment.The ideal candidate will have excellent communication skills, be able to work effectively in a...


  • Dunkirk, New York, United States Valvoline Instant Oil Change Full time

    We're seeking a highly skilled and motivated individual to join our team as a Customer Service Advisor. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and building long-term relationships with our guests.About the CompanyAt Valvoline Instant Oil Change, we're committed to providing safe and convenient oil...


  • Dunkirk, New York, United States Lake Shore Savings Bank Full time

    About the JobWe are seeking a skilled Banking Operations Specialist to join our team at Lake Shore Savings Bank. In this role, you will be responsible for providing quality customer service, processing transactions, and maintaining accurate records.Key ResponsibilitiesProactively seeks internal customer service specialist training to ensure appropriate...

  • Oil Change Specialist

    3 weeks ago


    Dunkirk, New York, United States Valvoline Instant Oil Change Full time

    Valvoline Instant Oil Change is seeking an Oil Change Specialist to join our team. As an Oil Change Specialist, you will be responsible for delivering exceptional customer experiences and ensuring that every customer leaves satisfied with their visit.We are looking for someone who is friendly, approachable, and has excellent communication skills. You will...


  • Dunkirk, New York, United States SW Complete Full time

    Job Title: Integration SpecialistAbout the Job:Synergy ECP is a leading Service Disabled Veteran-Owned Small Business that offers a broad range of services to the defense, intelligence, and healthcare industries. We thrive in an ultra-competitive environment by adhering to our core values of excellence, performance improvement, and customer satisfaction.We...


  • Dunkirk, New York, United States Medstar Full time

    Job Summary: We are seeking an experienced Enterprise IT Specialist to join our team at Medstar. In this role, you will be responsible for analyzing and implementing information technology solutions that meet the business needs of our organization. This is a remote position, but we prefer candidates local to the DMV area for occasional in-office events.As an...


  • Dunkirk, New York, United States Heidelberg Materials Full time

    Job OverviewWe are seeking a skilled Concrete Delivery Specialist to join our team at Heidelberg Materials. This is an excellent opportunity for individuals who possess a valid CDL Class A or B driver's license with industrial or construction driving experience.About the RoleAs a Concrete Delivery Specialist, you will be responsible for delivering concrete...


  • Dunkirk, New York, United States Digi Solutions Full time

    Job DescriptionWe are seeking a skilled Digital Experience Designer to join our team at Digi Solutions.About UsDigi Solutions is a forward-thinking technology company dedicated to delivering exceptional digital solutions. We specialize in creating custom websites and applications that are visually appealing and provide a seamless user experience.SalaryThe...

  • IT Support Specialist

    2 weeks ago


    Dunkirk, New York, United States E-talentnetwork Full time

    At E-talentnetwork, we are seeking a highly skilled IT Support Specialist to join our team in Pax river, MD. The successful candidate will be responsible for providing technical support and maintenance services to our clients.Job Description:This is a full-time position that requires the ability to work in a fast-paced environment with multiple priorities....


  • Dunkirk, New York, United States State of Maryland Full time

    Job Description:">This is a highly technical proficient level position requiring the ability to work independently and have a fundamental knowledge of State and Federal regulations, policies, and procedures to ensure that maximum allowable services can be met for internal and external customers.">Key Responsibilities:">">Develop, implement, and maintain IT...

  • DevOps Specialist

    3 weeks ago


    Dunkirk, New York, United States iQuasar Full time

    iQuasar LLC is seeking a skilled DevOps Specialist to join our team. In this role, you will be responsible for designing and implementing continuous integration (CI)/continuous deployment (CD) pipelines, maintaining and optimizing cloud environments, and ensuring efficient configuration management. You will also work with third-party tools to manage scripts...


  • Dunkirk, New York, United States Marathon TS Full time

    Marathon TS is a leading provider of digital transformation solutions, and we are currently seeking a Senior Forms Architect to join our team. This individual will be responsible for implementing and integrating Adobe Experience Manager in development, testing, and production environments, as well as providing advice on target forms for automation.The ideal...


  • Dunkirk, New York, United States Diverse Lynx Full time

    Job SummaryWe are seeking a highly skilled AEM/Adobe Stack Developer to join our team at Diverse Lynx LLC in Owings Mills, MD. As an experienced professional in the field of digital content development, you will be responsible for creating and implementing innovative solutions using Adobe Experience Manager (AEM).Competencies:Digital: Adobe Experience...


  • Dunkirk, New York, United States Motorola Solutions Full time

    Job DescriptionWe are seeking a highly skilled Senior Communications Systems Specialist to join our team at Motorola Solutions. As a key member of our organization, you will play a vital role in designing, implementing, and optimizing complex communication systems for our clients.The ideal candidate will have a minimum of 4 years of experience in electronics...


  • Dunkirk, New York, United States Community College of Baltimore County Full time

    Job Summary:We are seeking a Transportation Specialist to join our team at the Community College of Baltimore County. As a Shuttle Driver, you will be responsible for providing safe and efficient transportation services for students, staff, and visitors between CCBC campuses.About the Role:This is a part-time position that requires a flexible schedule,...


  • Dunkirk, New York, United States Salvation Army - ARC Full time

    Job OverviewThe Salvation Army Adult Rehabilitation Center is seeking a highly skilled Collection Center Operations Specialist to oversee the daily operations of the Certified Collection Center (CCC).This role involves receiving and processing donated materials, ensuring their security and integrity, advising donors on acceptable materials, maintaining a...


  • Dunkirk, New York, United States Valvoline Instant Oil Change Full time

    We are seeking a Customer Service Representative to join our team at Valvoline Instant Oil Change. As a Customer Service Representative, you will be the face of our company and play a critical role in delivering exceptional customer experiences.Our ideal candidate will have excellent communication skills, be friendly and approachable, and enjoy interacting...


  • Dunkirk, New York, United States Valvoline Instant Oil Change Full time

    Unlock Your Potential as a Customer Service AdvisorAt Valvoline Instant Oil Change, we're committed to helping our employees reach their full potential. As a Customer Service Advisor, you'll play a critical role in delivering exceptional customer experiences and driving business growth.About the JobDeliver exceptional customer service and resolve customer...


  • Dunkirk, New York, United States Spatial Front Full time

    We are seeking a highly skilled Senior UiPath Automation Specialist to join our team at Spatial Front. The ideal candidate will have 4+ years of experience in UiPath development, with a strong background in software development and automation.ResponsibilitiesDesign, develop, deploy, and maintain Robotics Process Automation (RPA) solutions using UiPath.Work...