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Pharmacy Department Head

2 months ago


Virginia Beach, Virginia, United States Food Lion Full time
Pharmacy Manager Job Description

As a Pharmacy Manager at Food Lion, you will be responsible for overseeing the daily operations of our pharmacy department, ensuring the smooth delivery of exceptional customer service, and leading a team of pharmacy technicians and associates.

About the Role

The Pharmacy Manager will be responsible for:

  • Managing the pharmacy department's daily operations, including dispensing prescription medication, operating the claim adjudication system, and providing patient counseling and health advocacy.
  • Leading a team of pharmacy technicians and associates, providing guidance and feedback to ensure excellent customer service and high-quality patient care.
  • Developing and implementing operational enhancement and efficiency programs to improve pharmacy sales and customer satisfaction.
  • Monitoring pharmacy inventory and ensuring compliance with state and federal laws, rules, and regulations.
  • Performing other duties as assigned by the Pharmacy Manager or Store Manager.
Responsibilities

The Pharmacy Manager will be responsible for:

  • In the absence of the Pharmacy Manager, serving as on-duty supervisor of the pharmacy department.
  • Providing supervision and guidance for all support staff working in the pharmacy department.
  • Implementing staff schedules for the pharmacy location.
  • Serving as primary customer care advocate ensuring that customer service standards are maintained by all pharmacy personnel.
  • Supporting company safety standards and communicating any needed equipment repairs or maintenance work.
  • Ensuring completion/maintenance of records and reports as required by regulation or the Pharmacy Manager, Pharmacy Operations Manager, and/or corporate policy and procedures.
  • Supporting training of all personnel at the pharmacy location.
  • Working closely with the Pharmacy Manager or Pharmacy Operations Manager to develop and implement operational enhancement and efficiency programs.
  • Monitoring adjudication of third-party claims and identifying problems in third-party systems.
  • Ensuring that all company policies, procedures, and practices are maintained and followed by all pharmacy personnel.
  • Monitoring pharmacy inventory and providing oversight of inventory purchasing and return systems.
  • Ensuring that the pharmacy maintains compliance with all state and federal laws, rules, and regulations.
Requirements

To be successful as a Pharmacy Manager at Food Lion, you will need:

  • A graduate degree from an accredited college of pharmacy.
  • A current license in the state of practice as a pharmacist.
  • Demonstrated competence in effective communication skills and customer relations.
  • Unrestricted ability to fill Medicaid and Medicare prescriptions.
  • Demonstrated ability and desire to communicate effectively with customers, associates, other health professionals, and the community at large.
  • Willingness to work a flexible schedule consistent with a stimulating retail environment.
  • Ability to handle multiple priorities and provide direction to associates.
  • High levels of integrity, professionalism, and confidentiality.
Physical Requirements

The Pharmacy Manager will be required to:

  • Stand for extended periods of time during working hours.
  • Perform minor lifting (less than 25 lbs.).
About Food Lion

Food Lion is a leading grocery store chain in the Southeastern and Mid-Atlantic states, providing an easy, fresh, and affordable shopping experience to the communities we serve. We have been serving our customers since 1957 and have a team of over 82,000 associates who are dedicated to delivering exceptional customer service and high-quality products.

Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.