Senior Document Management Engineer

2 days ago

Providence, Rhode Island, United States MAXIMUS Full time

About Us:


MAXIMUS is a leading provider of government services and technology solutions. We are committed to delivering innovative solutions that improve the lives of citizens around the world.



Job Summary:


We are seeking a highly skilled Senior Document Management Engineer to join our team. As a Senior Document Management Engineer, you will be responsible for providing expertise, mentoring, and leadership in the areas of document management. You will also configure, support, and maintain environments and procedures for all supported applications.



Responsibilities:


Our ideal candidate will have the following responsibilities:



  • Translate business requirements into software specifications and functional designs.
  • Serve as the point of contact and client interface for data and functional analysis.
  • Configure, support, and maintain environments and procedures for all supported applications.
  • Responsible for managing and resolving application service request tickets.
  • Train and support other analysts in using tools, processes, and technical systems.
  • May coach, review, and delegate work to lower level professionals.
  • Oversee moderately complex technical team/department specific projects/processes.
  • Responsible for out of hours support for any failed processing.


Program Specific Responsibilities:


As a Senior Document Management Engineer, you will be responsible for:



  • Configuring multiple document management systems and environments.
  • Responsible for out of hours support for any failed processing.
  • Responsible for high level design and implementation around document management services and service stability.
  • Act as a technical SME during escalated P1/P2 issues.
  • Train and support other analysts in using tools, processes, and technical systems.
  • Coaches, reviews, and delegates work to lower level professionals.
  • Act as a technical SME during escalated P1/P2 issues.
  • Develop any new application configuration changes and processes.
  • Coordinate w/ Systems PM when developing any new configuration changes requests.


Requirements:


To be successful as a Senior Document Management Engineer, you will need:



  • Bachelor's degree in a related field.
  • 5-7 years of relevant professional experience required.
  • Superior analytical, troubleshooting, knowledge sharing, collaborative, and mentoring skills.
  • Experience within supporting one or more of the following application instances desired: OnBase, Kofax, ImageTrust.
  • Proficiency in vb/csharp .net and SQL scripting.
  • Knowledge of extract OCR, ICR technologies preferred.


Benefits:


As a Senior Document Management Engineer at MAXIMUS, you will enjoy a competitive salary and a range of benefits, including:



  • Annual salary: $64,800.00 - $120,500.00.
  • Health insurance coverage.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid holidays and paid time off.


About Our Compensation:


Our compensation is based on various factors, including job location, education, training, experience, expected quality and quantity of work, required travel, external market, and internal value analysis.



Equal Employment Opportunity:


MAXIMUS is an Affirmative Action/Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.



Pay Transparency:


MAXIMUS will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. An applicant's salary history will not be used in determining compensation.


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