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Housekeeping Professional

2 months ago

Lawrenceburg, Indiana, United States PENN Entertainment, Inc. Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeping Professional to join our team at PENN Entertainment, Inc.

As a Housekeeping Professional, you will be responsible for maintaining the cleanliness and organization of our hotel rooms, public areas, and back-of-house spaces.

Key Responsibilities
  • Sort, count, fold, mark, or carry linens and make beds.
  • Replenish supplies such as drinking glasses, linen, sundries, and other items.
  • Check wraps and render personal assistance to patrons.
  • Move furniture (hang drapes) and roll carpet.
  • Clean rugs, carpets, upholstered furniture, and draperies.
  • Dust furniture, wash walls, ceiling, and woodwork.
  • Wash windows, door panels, and sills.
  • Empty wastebaskets and empty and clean ashtrays.
  • Transport waste and trash to disposal area.
  • Replenish bathroom supplies.
  • Clean lobby area, steps, and main public areas when necessary or upon request.
  • Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested.
  • Clean employee areas (i.e., break room, back offices, and locker room).
  • Respond to calls for Housekeeping problems: broken glass, spills, toilet backups, etc.
  • Shampoo carpets, scrub steps, and strip and wax tile floors.
  • Provide positive communication and use Red Carpet Training skills with every patron and co-worker. Perform duties in a safe manner; report any potential safety hazards to management staff.
  • Perform any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Requirements
  • Must be at least 18 years of age.
  • High School Diploma or General Education Degree (GED) preferred; or one to three months of related experience and/or training; or equivalent combination of education and experience.
  • Must be able to read, write legibly, understand, and speak English.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to tolerate second-hand smoke, noise, and bright lights.
  • Ability to work at a fast pace in often crowded/noisy environment.
  • Must meet professional appearance standards as prescribed by company policy.
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
  • Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
  • The employee must be able to lift and/or move up to 50 lbs.