Service Manager

1 month ago


Richmond Heights, Virginia, United States SteelHead Management Full time
Job Overview

SteelHead Management is a private, locally-based Property Management group specializing in class-A assets in urban environments. Our team is dedicated to providing an environment that embraces innovation, open communication, collaboration, shared values, and teamwork.

We are seeking a highly motivated and enthusiastic individual to serve as Service Manager for a rapidly growing and dynamic property management organization. The Service Manager is responsible for the general maintenance of the apartment community to include performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance.

Key Responsibilities

  • Collaborate with the Property Manager to ensure maintenance functions are performed properly and promptly.
  • Ensure effective and timely follow-up with residents, vendors, and property management team on all maintenance services provided.
  • Respond to all on-call emergencies in a timely manner.
  • Complete and follow up on all open unresolved tickets.
  • Utilize general maintenance equipment, including hand tools, ladders, landscaping equipment, and required safety equipment, ensuring safe usage.
  • Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns, and maintain excellent curb appeal.
  • Retain outside contractors where necessary and monitor work performed to ensure timely and proper completion.
  • Work with the Property Manager to obtain competitive bids for maintenance-related expenses.
  • Participate in company training classes and meetings.
  • Adhere to policies related to fair housing, OSHA, pool, and safety standards set by the company.
  • Manage Service Expense financials.

Requirements

  • Minimum of 3 years' experience in apartment maintenance, including basic electrical and plumbing diagnostics/repair.
  • Be a team player in an atmosphere of mutual respect.
  • Have a positive attitude.
  • Enjoy helping and assisting people.
  • Have basic tools for the trade.
  • Provide a valid driver's license and reliable transportation.
  • Have the flexibility to occasionally respond to 'off-hour' emergency situations and resident concerns.
  • Construction Background/New Build punch preferred.
  • HVAC certification required (CFC Universal).

We offer a competitive pay rate, bonus opportunities, and a benefits package that includes medical, dental, life, and disability insurance, paid time off, and a 401(k) retirement plan.

We seek highly motivated, career-oriented individuals who function well in a team environment. The successful candidate will be enthusiastic, passionate, and accountable for achieving results. Working hard is an integral part of every successful SteelHead employee.

Candidates will be required to pass a credit and criminal background check.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Work Schedule

  • Monday to Friday
  • Weekends as needed

Work Location

In person



  • Richmond Heights, Virginia, United States Automatic Leasing Service Full time

    Job DescriptionAre you a natural problem-solver who loves making lives easier and people happier? We are seeking a Customer Service Representative to join our team at Automatic Leasing Service. As a key point of contact for our customers, you will provide prompt, friendly, and effective solutions to their inquiries. Using your strong communication skills,...


  • Richmond Heights, Virginia, United States Meineke Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Advisor to join our team at Meineke. As a leader in the automotive aftermarket, we value personal and professional growth, and we offer ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and...


  • Richmond, Virginia, United States Williams Auto Service Full time

    Advance Your Career as an Automotive Service WriterAre you ready to take the next step in your automotive career? Our prestigious shop in Richmond is offering an exciting opportunity for individuals interested in becoming Automotive Service Managers. You will receive comprehensive training, a full benefits package, top pay (up to $30 per hour), and the...


  • Richmond Heights, Virginia, United States Electrical Equipment Company Full time

    Job DescriptionElectrical Equipment Company (EECO) is seeking an experienced Services Manager to lead a team providing a portfolio of insourced and outsourced factory automation and component part services to industrial and OEM's.The ideal candidate will be based in Central Virginia and will implement a business strategy, collaborating with suppliers,...


  • Richmond Heights, Virginia, United States Sodexo Full time

    Job SummarySodexo is seeking a strategic leader to manage and direct all food retail locations throughout St Mary's Hospital in Richmond Heights, MO. This role will oversee retail operations, including catering, and assist with developing teams in any food services environment.Key ResponsibilitiesManage all retail operations, including catering and cash...


  • Richmond Heights, Virginia, United States Chick-fil-A Full time

    Customer Service PM Job DescriptionAt Chick-fil-A Parham Road, we are committed to delivering exceptional customer service and creating a positive impact in our community. As a Customer Service PM, you will play a vital role in achieving this goal.Key Responsibilities:Provide high-quality customer service and satisfactionParticipate in an upbeat,...


  • Richmond Heights, Virginia, United States Chick-fil-A Full time

    Chick-fil-A Parham Road is committed to providing a positive impact in the community through excellent customer service and hospitality. We are seeking a motivated and team-oriented individual to join our team as a Customer Service PM. As a member of our team, you will be responsible for providing high-quality customer service and satisfaction, participating...

  • Service Technician

    4 weeks ago


    Richmond Heights, Virginia, United States SteelHead Management Full time

    Job SummarySteelHead Management is a private, locally based Property Management group specializing in class-A assets in urban environments. Our team is dedicated to providing an environment that embraces innovation, open communication, collaboration, shared values, and teamwork.We are seeking a highly motivated and enthusiastic individual to serve as a...

  • Customer Service Lead

    3 weeks ago


    Richmond Heights, Virginia, United States MOD Pizza Full time

    MOD Pizza Job Description:We are seeking a highly motivated and experienced Customer Service Lead to join our MOD Pizza Leadership Team. As a Customer Service Lead, you will be responsible for directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization.Key Responsibilities:Be an example of MOD values and...

  • Food Service Director

    4 weeks ago


    Richmond Heights, Virginia, United States Aramark Full time

    Job SummaryThe Food Service Manager is a key leadership position at Aramark, responsible for overseeing and managing dining operations to meet customer needs and expectations. This role requires a strong focus on leadership, client relationships, financial performance, productivity, and compliance.Key ResponsibilitiesLeadershipDevelop and implement...


  • Richmond Heights, Virginia, United States Piedmont Service Group Full time

    Job OverviewPiedmont Service Group is a leading provider of HVAC services in NC, SC, and VA, with a strong company culture and low turnover.We are seeking a skilled Commercial Service Technician to join our team in Richmond, VA, to provide maintenance and repairs on commercial heating and air conditioning systems.Key Responsibilities:Provide high-quality...

  • Assistant Manager

    2 months ago


    Richmond Heights, Virginia, United States The UPS Store Full time

    Job Summary:The UPS Store #3006 is seeking a highly motivated and experienced Assistant Manager to oversee daily operations, provide exceptional customer service, and assist the Store Manager in managing a team of staff members.Responsibilities:Assist the Store Manager in all aspects of store operations, including staffing, scheduling, store maintenance,...


  • Richmond Heights, Virginia, United States Henrico County Virginia Full time

    Job SummaryWe are seeking a highly skilled and experienced Nutrition Service Assistant to join our team at Henrico County Public Schools. The successful candidate will be responsible for the operation of the food service program, including training and directing employees, preparing food, and assisting with record keeping and supporting functions.Key...

  • EMT Supervisor

    1 month ago


    Richmond Heights, Virginia, United States AAA Plus Transportation Service Full time

    EMT Supervisor Job DescriptionAAA Plus Transportation Service is seeking a highly skilled EMT Supervisor to lead our team of emergency medical technicians. As a key member of our management team, you will be responsible for overseeing the daily operations of our ambulance services, ensuring the highest level of patient care and safety.Key...

  • Operations Manager

    4 weeks ago


    Richmond Heights, Virginia, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store operations and drive sales growth. As a key member of our leadership team, you will be responsible for managing store inventory, visual merchandising, and customer service initiatives to deliver exceptional results.Key ResponsibilitiesLead and manage...


  • Richmond Heights, Virginia, United States Commonwealth of Virginia Full time

    Job Summary:The Commonwealth of Virginia is seeking a highly skilled and experienced individual to serve as the Deputy Commissioner of Services. This key leadership position plays a critical role in directing the blind and visually impaired services long-term strategic planning and relationship management.Key Responsibilities:Provide visionary leadership to...


  • Richmond Heights, Virginia, United States Pomeroy Technologies Full time

    Pomeroy Technologies Job DescriptionPomeroy Technologies is seeking a skilled Regional Service Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our retail clients.Key Responsibilities:Manage assigned service zones and assist in other zones...


  • Richmond Heights, Virginia, United States CruiTek, LLC Full time

    Job Title: Customer Success ManagerAt CruiTek, LLC, we are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for driving all aspects of the Managed Services customer relationship. This includes coordinating the interaction of key customers with the Managed Services team and Service...


  • Richmond, Virginia, United States Infojini Healthcare Full time

    Job Summary:As a Surgical Services Manager at Infojini Healthcare, you will oversee the daily operations of assigned departments within Surgical Services, ensuring optimal patient care and effective team management. Your leadership skills will be put to the test as you direct departmental staff and personnel, promoting a culture of innovation and...


  • Richmond Heights, Virginia, United States Haile Lytton - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Haile Lytton - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the...