Customer Service Representative

5 days ago


Lake Oswego, Oregon, United States YogaSix - Lake Oswego Full time
Job Description

**Job Summary:**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at YogaSix - Lake Oswego. As a key member of our front desk team, you will be responsible for providing exceptional customer service, assisting with new membership sales, and ensuring a positive experience for our members.

Key Responsibilities:

  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist with new membership sales, including conducting studio tours, answering membership questions, and processing transactions.
  • Maintain a clean, safe, and inviting environment, ensuring that the studio is well-maintained and meets our high standards.
  • Develop and maintain relationships with members, responding to their needs and concerns in a timely and professional manner.
  • Participate in grassroots and community events to promote the studio and build relationships with potential members.
  • Assist with special events and trainings as needed, demonstrating a willingness to learn and grow with the company.

Requirements:

  • Excellent sales, communication, and customer service skills.
  • Goal-oriented with an ability to achieve sales targets.
  • Strong customer service skills, with a focus on providing exceptional service to members and guests.
  • Ability to learn and use the Club Ready software system.
  • Must be fluent in English and have excellent communication skills.
  • Must be able to work under pressure and meet tight deadlines.
  • Must have proficient computer skills.
  • Current CPR Certification.

Benefits:

  • Competitive hourly wage of $15 per hour.
  • Opportunity for bonus based on performance.
  • Opportunity for growth within the studios, including additional sales and management positions.


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