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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Roadrunner Markets. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
- Sales Floor Management: Maintain a clean and organized store environment, restock shelves, and ensure that all products are properly displayed and facing.
- Cash Handling: Accurately process customer transactions, handle cash, credit card transactions, and operate a point-of-sale system.
- Upselling and Suggestive Selling: Identify opportunities to upsell and suggest complementary products to customers, increasing sales and improving customer satisfaction.
- Teamwork: Collaborate with colleagues to achieve sales goals, maintain a positive and supportive team environment, and contribute to the overall success of the store.
- Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Personable and Positive: Friendly demeanor and ability to make people feel welcome.
- Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
- Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.
- Competitive Pay: Earn a competitive hourly wage and enjoy the convenience of weekly pay.
- Benefits: Eligible for benefits, including paid time off, retirement savings plan, and more.
- Opportunities for Advancement: Career growth opportunities and a supportive team environment.
