Optical Specialist

As an Optician at Vision Associates Inc, you will be responsible for providing exceptional patient care and selling eyewear products. You will work independently within our optical dispensary, with the full support of our network.

• Work with patients to solve their visual needs and build loyalty to the practice and dispensary.
• Analyze, resolve, and correct customer service issues.
• Provide an excellent patient experience while working towards meeting persona, practice, and company goals.
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
• Learn and support the policies and procedures for opening, closing, and operating the dispensary.
• Ensure best practices are delivered to ensure patient satisfaction.
• Work independently with regular communication and support from your District Manager.
• Foster positive working relationships with the practice doctors, leadership, and staff.

• High School graduate or equivalent.
• 1-3 years previous experience in the optical industry.
• Strong communication skills (verbal and written), including strong interpersonal skills.
• Excellent problem-solving skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.

• Health, vision, life, and dental insurance.
• Paid time off and paid holidays.
• 401(k) with up to a 6% employer match.
• Employee assistance program.
• Employee stock purchase plan with employer match.
• Bonuses.
• 8-hour shift; Monday to Friday schedule.
• Discounted eyewear.
• Tuition Reimbursement Program.
• Adoption Assistance Program.
• Commuter Benefits and so much more.