Customer Service Associate

4 weeks ago


Naples, New York, United States Crosby's Full time

**Job Overview**

Crosby's is a retail company that values its customers and employees alike. We are currently seeking a sales associate to join our team in Naples, NY.

About the Role

This is an exciting opportunity for someone who is passionate about providing exceptional customer service and working in a fast-paced retail environment. As a sales associate, you will be responsible for assisting customers, operating cash registers, and maintaining the overall appearance of our store.

Key Responsibilities:

  • Greet and assist customers in a friendly and helpful manner.
  • Operate cash registers and handle transactions accurately.
  • Stock and replenish shelves, coolers, and displays with merchandise.
  • Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting.
  • Monitor and maintain inventory levels, notifying management when stock is low.
  • Follow store policies and procedures regarding sales, refunds, and exchanges.
  • Keep track of expiration dates on perishable items and remove expired products from shelves.
  • Provide product information and recommendations to customers as needed.
  • Follow safety protocols and guidelines to ensure a safe working environment.

Requirements:

  • Ability to sit, stand, bend, stoop, and reach for extended periods of time.
  • Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.
  • Visual acuity to check identification.
  • Be able to read and understand instructions for operating lottery, point of sale systems, and other equipment.
  • Be able to lift up to 50 pounds.
  • Be able to tolerate exposure to gasoline fumes and cleaning products.
  • Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time.

Compensation:** $15.00/hr & up (based on experience)



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