Nighttime Community Ambassador

3 weeks ago

Fitchburg, Wisconsin, United States Resort Lifestyle Communities Full time
3rd Shift Concierge Job Description

We are seeking a highly skilled and dedicated 3rd Shift Concierge to join our team at Resort Lifestyle Communities. As a 3rd Shift Concierge, you will be responsible for providing exceptional customer service and hospitality to our residents and guests while working the night shift.

Key Responsibilities:
  • Monitor and respond to emergencies, including resident emergency calls and building life safety systems.
  • Perform housekeeping and custodial duties in common areas to prepare the community for the next day.
  • Assist with various tasks, including interacting with residents and guests, answering phone calls, marketing, and administrative work.
  • Be the primary point of contact for the community during the night shift, providing support to residents and preparing the community for the next day.
Requirements:
  • Ability to remain awake and alert throughout the night to respond to emergencies.
  • Must be 21 years of age or older, have a valid driver's license, and a clean driving record.
  • High school diploma or equivalent required.
  • Intermediate proficiency in Microsoft Office programs (Outlook, Word, and Excel).
  • Strong knowledge of the local community and region preferred.
  • Ability to lift and carry up to 25 pounds and operate janitorial equipment.
What We Offer:
  • A competitive salary and benefits package, including health, dental, and vision insurance.
  • A 401(k) plan with a generous employer match.
  • OnDemand Pay, allowing you to access your earned income when needed.
  • A stipend of $592 per month to apply towards benefits.

We are a family-owned company with a strong commitment to our employees and residents. If you have a passion for hospitality and a desire to make a difference, we encourage you to apply for this exciting opportunity.

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