Hotel Guest Services Agent

2 days ago


Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full time

Hotel Guest Services Agent Position Summary: We are looking for a highly motivated and detail-oriented Hotel Guest Services Agent to join our team at Comfort Inn At The Park Mill. In this role, you will be responsible for providing exceptional guest service, handling guest requests and resolving any issues that may arise during their stay.

Key Responsibilities:

  • Provide timely and effective responses to guest inquiries and requests
  • Check-in and check-out guests, handle room assignments and key cards
  • Process payments and maintain accurate financial records
  • Collaborate with other departments to ensure seamless guest experiences
  • Participate in ongoing training and development to enhance skills and knowledge

Essential Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and knowledge of hospitality software
  • Availability to work weekends and holidays

Benefits and Perks:

  • A starting salary of $45,000 per year, with opportunities for raises and promotions
  • A comprehensive benefits package, including health insurance and retirement plan
  • Free uniform and equipment provided


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