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Community Engagement Specialist

2 months ago

Columbia, South Carolina, United States VPExecs Full time
Job Description

We are excited to be establishing long-term, reliable relationships with our communities. Our mission is to deliver honest, transparent, and high-integrity promotional experiences to local communities that they not only want but deserve. Our company, VPExecs, is searching for a fun and friendly Community Outreach Associate to develop long-lasting relationships and communicate directly with community leaders.

We empower our Community Outreach Associates to deliver a world-class and unique experience based on each community's needs. The best Community Outreach Associates are genuinely eager to interact with leaders and provide information on the clients and programs we represent. If you're reliable, empathetic, ambitious, and love to talk, this role is made for you.

We Need A Community Outreach Associate Who Can:

  • Interact with consumers in a targeted community to promote new client campaigns and programs and determine the most sales solutions to meet their needs
  • Assist with market research and community outreach in potential site communities
  • Communicate with consumers promptly regarding issues, concerns, estimates, pricing, order confirmations, or questions
  • Process purchase orders and maintain accurate consumer data
  • Collaborate and coordinate with colleagues in the customer service and outreach department to support community needs and reach outreach and acquisition trajectories
  • Attend company meetings for product knowledge, updates on new promotions, training, development, and networking (virtual)

Key Responsibilities:

  • Develop and maintain relationships with community leaders and stakeholders
  • Conduct market research and analyze data to inform community outreach strategies
  • Communicate effectively with consumers and colleagues to ensure seamless customer experiences
  • Process and manage purchase orders and consumer data
  • Collaborate with cross-functional teams to drive business growth and community engagement

Requirements & Skills:

  • Open to applicants with no college degree
  • Experience in customer service, retail sales, food service, sales, or related fields is a plus
  • Ability to learn and apply general knowledge of the company, products, and services
  • Perceptive and disciplined demeanor
  • An infectious positive demeanor
  • Proven track record of over-achieving sales goals
  • Passion for delivering exceptional service