Banking Career Professional
7 days ago
We're seeking a talented individual to join our team as a Member Service Representative/Teller at Service Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and building strong relationships with our members.
Responsibilities:- Accurately process all transactions, maintaining proper security and exercising good judgment.
- Open and close member accounts, ensuring a seamless experience for our members.
- Provide outstanding service, problem resolution, and needs-based selling to meet our members' needs.
- Create a positive member experience every time through confidence and enthusiasm.
- Build and retain member relationships through service quality and effective communication.
- Perform other job-related duties as assigned.
- Cash handling experience is desired, but not required.
- Customer service or retail experience is preferred.
- Outstanding customer service skills, with the ability to recognize and resolve member issues promptly and professionally.
- Excellent verbal and written communication skills, with the ability to effectively communicate with members and colleagues.
- Good organizational skills, with the ability to multi-task and prioritize tasks effectively.
- A competitive salary of $18.00, with flexible compensation based on experience.
- A comprehensive benefits package, including great health and dental benefits, PTO, long-term disability, and paid holidays.
- A 401(k) plan with an 8% company contribution after one year of employment.
- A paid leave policy after 12 consecutive months of employment.
- A free confidential mental health support program with Talkspace.
- A free identity theft protection program through IdentityForce.
- Tuition reimbursement and training opportunities for career growth and development.
We celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We strive to create a unique credit union that serves our members with the same respect, empathy, and kindness we give each other. We are an equal opportunity employer and welcome applications from diverse candidates.
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Banking Career Professional
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Portsmouth, Virginia, United States Service Credit Union Full time{"title": "Member Service Representative/Teller", "description": "At Service Credit Union, we're passionate about delivering exceptional service to our members. We're seeking a talented individual to join our team as a Member Service Representative Teller. This role offers a great opportunity for career growth and development in the banking industry.Key...
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